Do tech companies need to rethink online content moderation?
Societal stability
Laws should be passed against businesses that leave open loopholes that can host, propagate or proliferate extremism and terrorist material online. Nearly a year after the 2019 Christchurch mosque shooting New Zealand a mass shooting in Thailand was recently live streamed to Facebook and was removed retrospectively, inspiring a copycat shooter soon afterward, just like the Christchurch shooting inspired similar attacks. In 2019 the Australian government paved the way with such legislation, threatening jail to social media company executives that failed to remove such material from their sites. More needs to be done to hold content hosting and social media sites accountable for what they keep on their platforms.
engadget.com/2019/03/30/australia-laws-could-imprison-internet-execs theguardian.com/media/2019/apr/04/australia-passes-social-media-law-penalising-platforms-for-violent-content
No - the question of liability
Private companies cannot be responsible for the actions of a very few extremists. In the United States, Section 230 of the Communications Decency Act removes liability from social network providers, as they are not the “content provider” of the extremist and/or illegal content. Social networking services may have to remove content that that is sensitive or illegal, in a similar way to copyrighted contents, and many things have been done to counter and remove extreme content quicker. But the prevalence of terrorism remains a problem of the society affected not the problem of social media platform used to spread such content, users are simply using new media broadcasting tools, tech companies are therefore not liable for this huge issue, it's a societal problem and requires a societal response.